Skima AI

SMTP Integration


SMTP Integration in Skima AI allows organizations to send recruitment emails using their own email infrastructure instead of relying on default platform sending systems. This improves email deliverability, strengthens employer branding, and gives teams better control over outbound communication.

By connecting your SMTP provider, recruiters can send outreach emails directly from official company email addresses while maintaining reply tracking and campaign visibility inside Skima AI.

Benefits of SMTP Integration ​

Using your own SMTP configuration helps organizations:

  • Send emails directly from company-owned domains
  • Improve sender trust and candidate response rates
  • Reduce chances of emails landing in spam folders
  • Maintain branding consistency across outreach campaigns
  • Track replies and conversations more efficiently
Info SMTP configuration is commonly used with providers such as Google Workspace, Outlook, Amazon SES, SendGrid, Zoho Mail, and other enterprise mail servers.

  1. Navigate to 'Settings' from the left sidebar.

  2. Open the 'Email' section.

  3. Inside 'Campaign Email Configuration', click on 'Create Email Account'.

Campaign Email Configuration settings showing the Create Email Account button

This setup allows you to configure how Skima AI sends recruitment emails and processes candidate replies.

Step 1/4 - Choose Sending Configuration ​

During setup, Skima AI allows organizations to choose how emails should be sent.

Option A: Skima AI Managed Sending ​

Skima AI manages the email sending infrastructure using a dedicated high-reputation sending service.

During this setup, you only need to:

  • Enter your sending domain
  • Configure the sender email prefix

Additional deliverability authorization steps such as SPF and DKIM setup are handled later in the configuration process.

Option B: Use Your Own Infrastructure ​

This option allows organizations to send emails using:

  • Google Workspace
  • Microsoft Outlook
  • Custom SMTP

If you choose Google Workspace or Microsoft Outlook, simply sign in and authorize the connection with Skima AI.

If you choose 'Custom SMTP', additional SMTP server details must be configured manually.

Email sending configuration options including Skima AI Managed Sending, Google Workspace, Microsoft Outlook, and Custom SMTP

Step 2/4 - Configure Custom SMTP ​

After selecting 'Custom SMTP', enter the required server and authentication details.

SMTP Name ​

This is an internal label used to identify the SMTP configuration inside Skima AI.

Example: Company Recruitment Mail

SMTP Host ​

The outgoing mail server address provided by your email provider.

Example: smtp.gmail.com

SMTP Port ​

The SMTP port controls how emails are securely transmitted between Skima AI and your email provider.

Common ports include:

  • 465 for SSL
  • 587 for TLS

Use the port recommended by your provider.

SMTP Username ​

The username associated with your SMTP account.

In most cases, this is your complete business email address.

Example: careers@company.com

Custom SMTP configuration form with fields for SMTP name, host, port, username, and password

SMTP Password ​

Enter the SMTP password or app password associated with the account.

Some providers such as Gmail and Outlook require App Passwords instead of regular login passwords for SMTP authentication.

Primary Sending Domain ​

Enter the primary domain authorized to send emails using the configured SMTP credentials.

This helps improve deliverability, sender trust, and domain reputation.

Example: company.com

SMTP From Email ​

This is the sender email address candidates will see when outreach emails are sent.

Example: careers@company.com

Test SMTP ​

Click on 'Test SMTP' before proceeding.

This validation checks SMTP authentication,Server connectivity,Sending permissions & Email delivery capability

Once the test succeeds, click on 'Next'.

Tip Always test your SMTP configuration before activation to avoid candidate email delivery failures during outreach campaigns.

Step 3/4 - Authorise Skima AI's Sending Service ​

After configuring your SMTP setup, Skima AI displays an authorization confirmation step.

SMTP authorization confirmation step showing Skima AI will use your own sending infrastructure

This step confirms that:

  • Skima AI will not manage your sending authentication
  • Your SMTP infrastructure will handle deliverability
  • Your configured account must already be authorized correctly by your provider

Review the information and click on 'Next' to proceed.

Step 4/4 - Configure Reply Handling ​

Skima AI uses a dedicated reply subdomain to automatically track campaign replies, process candidate responses efficiently, maintain cleaner recruiter inboxes, and provide more structured response analytics inside the platform.

You must configure:

  • Reply subdomain
  • Reply-to address

Reply handling configuration form with reply subdomain and reply-to address fields

Configure Reply Subdomain ​

Enter your preferred reply subdomain prefix.

Example: replies

Skima AI will generate a reply handling domain similar to:

replies.company.com

Configure Reply-To Address ​

Under 'Set Default Reply-To Address', enter the first part of the reply email address.

Example: careers

Final reply-to address:

careers@replies.company.com

Send Test Email ​

Before submission:

  1. Click on 'Send Test Email'.
  2. Verify successful email delivery.
  3. Click on 'Submit'.

Once completed successfully, the account status becomes:

Active

Connected Email Accounts ​

After setup, connected accounts appear under 'Current Email Accounts' inside the Email settings section.

This table displays:

  • Email Account ID
  • Created On
  • Management Type
  • Sending Method
  • Connection Status

Example statuses include:

Pending

Active

If no accounts are connected yet, you will see:

No Email Account Found

Warning Only connect email accounts authorized for recruitment communication and candidate outreach workflows.

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